Boil Water Advisory Extended until Thursday, February 18th at 4pm, pending test results. The Utility crew will continue to flush the watermain to reduce turbidity.
See map for affected area
Crystal Forest waterline is scheduled to be repaired Wednesday, February 17th. Crystal Forest complex will be on Boil Water Advisory until 48 hours after line repair, pending test results.
For Boil Water Advisories please boil water rapidly for at least 1 minute, or use an alternate, safe source of water.
Boil Water Advisory
Due to a water main break, all properties on Sundance Drive, Bella Vista, Snow Creek Village and East of Sun Peaks Road @ Valley Drive will be on a precautionary Boil Water Advisory for 48 hours or until further notice
See map for affected area
Crystal forest shut off until repairs are made.
The British Columbia Utilities Commission (BCUC), by Order G-241-20, establishes an inquiry into the regulation of safety (Inquiry). The background and scope of submissions are attached as Appendix B of Order G-241-20. Outlined below is information on how parties can participate in this process.
Interveners are expected to participate actively, responsibly and respectfully for the duration of the proceeding as per the BCUC’s Rules of Practice and Procedure. The deadline to request intervener status is Wednesday, October 14, 2020.
Letters of Comment and Interested Parties
Members of the public who wish to file written submissions must use the Letter of Comment Form and be submitted on the BCUC’s website, or submitted by email to firstname.lastname@example.org. Letters of comment will be posted on our website and will be considered by the Panel. The deadline to submit letters of comment is Thursday, November 12, 2020. Interested parties may register with the BCUC to receive automated email notifications of all documents posted by the BCUC to the Inquiry’s webpage.
Participation Assistance/Cost Award
Participant Assistance/Cost Award (PACA) funding will be made available to registered interveners in the Inquiry. The Panel will assess any request to intervene at the time of receipt, in accordance with section 9 of the BCUC’s Rules of Practice and Procedure attached to Order G-15-19. As with all BCUC proceedings, participant funding is not guaranteed upon acceptance as an intervener. The merits of each request for participant funding will be assessed at the conclusion of the Inquiry in accordance with the PACA Guidelines attached to Order G-97-17.
About the BCUC
The BCUC is an independent regulatory agency of the Government of British Columbia that is responsible for regulating BC’s energy utilities, the Insurance Corporation of BC’s compulsory automobile insurance rates, intraprovincial pipelines, and the reliability of the electrical transmission grid. When directed by Government, we undertake inquiries on matters of public interest. We work hard to ensure British Columbians get value from their utilities with safe, reliable energy services and fair energy and basic auto insurance rates, while ensuring the entities we regulate have the opportunity to earn a fair return on their capital investments.
As part of the annual maintenance to the wastewater collection system, Sun Peaks Municipality has contracted with Green Earth Hydro-Vac Services to flush the communities wastewater (sewer) main collection system. All the main collection lines are done every year and smaller branches are done as required (between every year and every five years).
This process will remove sand, rocks, grease, non-organic material, etc. from the collection system. To perform this work, the crew uses water from a high-pressure hose that moves from manhole to manhole throughout the resort.
As part of this process, you may notice bubbling water in your toilet and/or drains. It may be helpful if you keep your toilet seats down while the flushing truck proceeds down your street. Once the equipment has passed your home or business, make sure all your shower, sink and floor drains (P-Traps) are full by dumping approximately a liter or more of water down to allow the water to re-seal the p-trap.
Thank you for your understanding while we conduct this critical maintenance program. Should you have any further questions or concerns, please contact the Municipality’s office at 250-578-2020. In an emergency, you may also reach out to the Public Works Utility Operators at 250-319-0629.
Sun Peaks Mountain Resort Municipality
In 2018, Sun Peaks Mountain Resort Municipality introduced Water Restrictions to continue the efforts already inplace to conserve water. There are 4 levels of restrictions listed in Bylaw 0136 – A Bylaw to regulate Water Services.
Bylaw 0136, Part 4 – Section 11 states that ‘In addition to the above (see bylaw for details), the following regulations will apply to all Consumers:
All Commercial and Residential Consumers who receive their water supply from the Municipality’s Utility System are required to comply with the following sprinkling and irrigation regulations.
Level 1 – Water Restrictions – May 1st to Sept 30th (unless further levels of water restrictions are implemented by the Engineer.
(a) Properties with even numbered addresses are allowed to sprinkle or irrigate only on even numbered days.
(b) Properties with odd numbered addresses are allowed to sprinkle or irrigate only on odd numbered days.
(c) Sprinkling and irrigating activities are not allowed between the hours of 11:00 am and 6:00 pm in each and every days.
(d) Sprinkling and irrigating activities between the hours of midnight and 6:00 am are restricted to automatic irrigation systems or sprinklers controlled by a timer and must comply with the following:
i. Properties with even numbered addresses are allowed to sprinkle or irrigate only on even numbered days; and
ii. properties with odd numbered addresses are allowed to sprinkle or irrigate only on odd numbered days.
For more information on Levels 1 to 4 water restrictions, please visit the Municipality’s Approved Bylaws Webpage and click on this link ‘Approved Bylaws including Bylaw 136, 002 – A Bylaw to regulate Water Services‘
Sun Peaks Mountain Resort Municipality’s Utility Division’s Annual Water Quality Report for 2019 has been submitted to Interior Health Authority and is posted under the ‘Water’ Tab and under the ‘Annual Report’ Tab.
If you have any questions or comments regarding this report or any other part of the Utility’s Operation, please contact the Municipal Office at 250-578-2020 or email email@example.com.
Posted: April 16, 2020
Water Invoices Only: Please note that most banks have approved the 11 digit account number. A few credit unions have been slow at changing the account number format. Credit Union still haven’t allowed for the change yet. You may want to wait a few days and try again. If you were not able pay through your bank by April 10th, 2020, please contact us at firstname.lastname@example.org.
Gas Utility Invoices are not due until May 7th. Please continue to use your Gas Utility Invoice Account Number. There should be not issues paying your Gas Utility Invoice on line through your Canadian financial institution.
We apologize for any inconvenience with our billing system change over. Hopefully, the world can go back to some form of normalcy soon!
Posted: March 26, 2020
With our offices now closed to public access, Sun Peaks Residents, suppliers and customers may have concerns regarding how you can continue to make or receive payments to Sun Peaks Mountain Resort Municipality.
Sun Peaks Mountain Resort Municipality’s accounts receivable is operating business as usual. All pre-authorized payment arrangements will be processed on normal dates.
For prompt service and to avoid not receiving your invoice in a timely matter, we encourage all customers to sign up to receive invoices by email. Visit www.sunpeaksutilities.com and ‘click’ on the ‘Application & Paperless Billing Request’ Tab and then click on the Paperless Invoice Request Form and complete the form.
If you have any questions regarding your invoice, email email@example.com for more information on options available to you to make your payment, such as mailing a cheque, online banking, credit card payments and electronic funds transfer.
Sun Peaks Municipality’s accounts payable is operating business as usual. Invoices received by mail are being recorded and paid according to normal processes. However, for best service, suppliers should send invoices by email to:
- For all invoices, please email them to firstname.lastname@example.org
We’re requesting all suppliers of Sun Peaks Municipality sign up to receive electronic fund transfer (EFT) payments. For more information on how to enroll, contact the Director of Finance at email@example.com .
Please check the community announcements below for important updates on your essential services.
Winter Safety Reminder: The winter season is in full swing and we would like to remind you and your guests to keep Gas Winter Safety in mind. Snow and Ice build-up can keep your gas meter set from working properly, so remember to keep your meter free of both. Please ensure that snow is not shoveled or piled on the meter sets when clearing decks, walkways and driveways.
Why is it so important to keep your meter clear? – Accumulated snow places stress on your meter piping – damage to the piping can cause a gas leak. Blocked vents in your Gas Meter Set may result in abnormal pressure, affect appliance operation, and interrupt service. A cover such as a single full sheet of plywood placed at a 45o angle over the meter set can deflect snow and ice while still allowing access to the meter. This simple precaution may prevent a hazardous situation.
Keeping your meter clear permits easy access and enables quick and accurate readings. Knowing that we read meters the last week of each month will make it easy for you to plan to double check and clear any obstructions. We appreciate your help to keep the route to the meter set clear and safe for our meter readers.
If you are not sure on how to safely clear your meter, please contact the Utility at 250-578-5490 or 250-319-0629 and we would be pleased to advise you at no charge. If necessary, Sun Peaks Utilities will clear meters of ice, snow or other materials. The Gas Tariff’s Terms and Conditions do allow a charge for this work to be added to your monthly Utility bill. The charge for the first time this work is required during a one-year period is $50 and each additional time is $100.
Remember that gas is a safe commodity if treated properly. If you do smell gas (rotten egg smell) in your home, please leave and call 250-319-0629 or 9-1-1 as soon as it is safe to do so.
Fire Hydrant Reminder – In the winter, the utility staff arranges to have snow cleared around hydrants. The Municipality and Fire Department also requests that you do not fill in this cleared area with snow moved from your driveway or other areas on your property. A one meter clearance around the hydrant allows firefighters the room they need to work.
Please note you may not park within 6 meters of a fire hydrant under the Sun Peaks Mountain Resort Municipality, Bylaw 0009, Section 3 (1) which states a person must not park any vehicle (a.) within six (6) m of a fire hydrant, measured from a point in the curb (or where there is not curb, the edge of the roadway) which is closest to the fire hydrant.
If you have any questions or concerns about a fire hydrant located near your property, please contact the Utility at 250-2020 (during office hours) or the Sun Peaks Fire Department at 250-578-8985.
Sun Peaks Municipality’s Utility Division provides water, sewer and gas service to the community of Sun Peaks, B.C. The resort covers an approximate 200 hectare area 45 minutes drive north of Kamloops, east of Barrier and west of Chase.
The Municipality services a population base of over 12,000 residents and visitors. The Water and Wastewater utility rates are set by the Municipal Council as set out in the related bylaws. The Gas utility rates are regulated by the BC Utilities Commission.
For more information on the specific utility, please click on the appropriate headings shown to the left of this screen or contact the municipal office at 250-578-2020, Monday to Friday, 8:30 am to 4:00 pm (closed holidays)
For billing inquiries including applying for service,
For all other inquiries, contact firstname.lastname@example.org
Important Reference Documents
Developers Information Package – 2019
(Good for builders, developers & Homeowners)
Disclaimer – This information is provided as a public service by Sun Peaks Mountain Resort Municipality located at 106 – 3270 Village Way, Sun Peaks, BC V0E 5N0, CANADA. This website and all of the information it contains are provided without warranty of any kind, whether express or implied. All implied warranties, including, without limitation, implied warranties of merchant ability, fitness for a particular purpose, and non-infringement, are hereby expressly disclaimed.
Limitation of Liabilities – Under no circumstances will Sun Peaks Utilities Co. be liable to any person or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this website or any other website to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Sun Peaks Mountain Resort Municipality has been specifically advised of the possibility of such damages.