Following the water line repairs, the flushing and bacteriological testing, the Boil Water Advisory is now safely removed and water is safe to drink. This includes Crystal Forest. Thank you for your patience. Please email firstname.lastname@example.org if you have any further questions.
Boil Water Advisory Extended until Thursday, February 18th at 4pm, pending test results. The Utility crew will continue to flush the watermain to reduce turbidity.
See map for affected area
Crystal Forest waterline is scheduled to be repaired Wednesday, February 17th. Crystal Forest complex will be on Boil Water Advisory until 48 hours after line repair, pending test results.
For Boil Water Advisories please boil water rapidly for at least 1 minute, or use an alternate, safe source of water.
Boil Water Advisory
Due to a water main break, all properties on Sundance Drive, Bella Vista, Snow Creek Village and East of Sun Peaks Road @ Valley Drive will be on a precautionary Boil Water Advisory for 48 hours or until further notice
See map for affected area
Crystal forest shut off until repairs are made.
The British Columbia Utilities Commission (BCUC), by Order G-241-20, establishes an inquiry into the regulation of safety (Inquiry). The background and scope of submissions are attached as Appendix B of Order G-241-20. Outlined below is information on how parties can participate in this process.
Interveners are expected to participate actively, responsibly and respectfully for the duration of the proceeding as per the BCUC’s Rules of Practice and Procedure. The deadline to request intervener status is Wednesday, October 14, 2020.
Letters of Comment and Interested Parties
Members of the public who wish to file written submissions must use the Letter of Comment Form and be submitted on the BCUC’s website, or submitted by email to email@example.com. Letters of comment will be posted on our website and will be considered by the Panel. The deadline to submit letters of comment is Thursday, November 12, 2020. Interested parties may register with the BCUC to receive automated email notifications of all documents posted by the BCUC to the Inquiry’s webpage.
Participation Assistance/Cost Award
Participant Assistance/Cost Award (PACA) funding will be made available to registered interveners in the Inquiry. The Panel will assess any request to intervene at the time of receipt, in accordance with section 9 of the BCUC’s Rules of Practice and Procedure attached to Order G-15-19. As with all BCUC proceedings, participant funding is not guaranteed upon acceptance as an intervener. The merits of each request for participant funding will be assessed at the conclusion of the Inquiry in accordance with the PACA Guidelines attached to Order G-97-17.
About the BCUC
The BCUC is an independent regulatory agency of the Government of British Columbia that is responsible for regulating BC’s energy utilities, the Insurance Corporation of BC’s compulsory automobile insurance rates, intraprovincial pipelines, and the reliability of the electrical transmission grid. When directed by Government, we undertake inquiries on matters of public interest. We work hard to ensure British Columbians get value from their utilities with safe, reliable energy services and fair energy and basic auto insurance rates, while ensuring the entities we regulate have the opportunity to earn a fair return on their capital investments.
As part of the annual maintenance to the wastewater collection system, Sun Peaks Municipality has contracted with Green Earth Hydro-Vac Services to flush the communities wastewater (sewer) main collection system. All the main collection lines are done every year and smaller branches are done as required (between every year and every five years).
This process will remove sand, rocks, grease, non-organic material, etc. from the collection system. To perform this work, the crew uses water from a high-pressure hose that moves from manhole to manhole throughout the resort.
As part of this process, you may notice bubbling water in your toilet and/or drains. It may be helpful if you keep your toilet seats down while the flushing truck proceeds down your street. Once the equipment has passed your home or business, make sure all your shower, sink and floor drains (P-Traps) are full by dumping approximately a liter or more of water down to allow the water to re-seal the p-trap.
Thank you for your understanding while we conduct this critical maintenance program. Should you have any further questions or concerns, please contact the Municipality’s office at 250-578-2020. In an emergency, you may also reach out to the Public Works Utility Operators at 250-319-0629.
Sun Peaks Mountain Resort Municipality
In 2018, Sun Peaks Mountain Resort Municipality introduced Water Restrictions to continue the efforts already inplace to conserve water. There are 4 levels of restrictions listed in Bylaw 0136 – A Bylaw to regulate Water Services.
Bylaw 0136, Part 4 – Section 11 states that ‘In addition to the above (see bylaw for details), the following regulations will apply to all Consumers:
All Commercial and Residential Consumers who receive their water supply from the Municipality’s Utility System are required to comply with the following sprinkling and irrigation regulations.
Level 1 – Water Restrictions – May 1st to Sept 30th (unless further levels of water restrictions are implemented by the Engineer.
(a) Properties with even numbered addresses are allowed to sprinkle or irrigate only on even numbered days.
(b) Properties with odd numbered addresses are allowed to sprinkle or irrigate only on odd numbered days.
(c) Sprinkling and irrigating activities are not allowed between the hours of 11:00 am and 6:00 pm in each and every days.
(d) Sprinkling and irrigating activities between the hours of midnight and 6:00 am are restricted to automatic irrigation systems or sprinklers controlled by a timer and must comply with the following:
i. Properties with even numbered addresses are allowed to sprinkle or irrigate only on even numbered days; and
ii. properties with odd numbered addresses are allowed to sprinkle or irrigate only on odd numbered days.
For more information on Levels 1 to 4 water restrictions, please visit the Municipality’s Approved Bylaws Webpage and click on this link ‘Approved Bylaws including Bylaw 136, 002 – A Bylaw to regulate Water Services‘
Sun Peaks Mountain Resort Municipality’s Utility Division’s Annual Water Quality Report for 2019 has been submitted to Interior Health Authority and is posted under the ‘Water’ Tab and under the ‘Annual Report’ Tab.
If you have any questions or comments regarding this report or any other part of the Utility’s Operation, please contact the Municipal Office at 250-578-2020 or email firstname.lastname@example.org.
Posted: April 16, 2020
Water Invoices Only: Please note that most banks have approved the 11 digit account number. A few credit unions have been slow at changing the account number format. Credit Union still haven’t allowed for the change yet. You may want to wait a few days and try again. If you were not able pay through your bank by April 10th, 2020, please contact us at email@example.com.
Gas Utility Invoices are not due until May 7th. Please continue to use your Gas Utility Invoice Account Number. There should be not issues paying your Gas Utility Invoice on line through your Canadian financial institution.
We apologize for any inconvenience with our billing system change over. Hopefully, the world can go back to some form of normalcy soon!
Posted: March 26, 2020
With our offices now closed to public access, Sun Peaks Residents, suppliers and customers may have concerns regarding how you can continue to make or receive payments to Sun Peaks Mountain Resort Municipality.
Sun Peaks Mountain Resort Municipality’s accounts receivable is operating business as usual. All pre-authorized payment arrangements will be processed on normal dates.
For prompt service and to avoid not receiving your invoice in a timely matter, we encourage all customers to sign up to receive invoices by email. Visit www.sunpeaksutilities.com and ‘click’ on the ‘Application & Paperless Billing Request’ Tab and then click on the Paperless Invoice Request Form and complete the form.
If you have any questions regarding your invoice, email firstname.lastname@example.org for more information on options available to you to make your payment, such as mailing a cheque, online banking, credit card payments and electronic funds transfer.
Sun Peaks Municipality’s accounts payable is operating business as usual. Invoices received by mail are being recorded and paid according to normal processes. However, for best service, suppliers should send invoices by email to:
- For all invoices, please email them to email@example.com
We’re requesting all suppliers of Sun Peaks Municipality sign up to receive electronic fund transfer (EFT) payments. For more information on how to enroll, contact the Director of Finance at firstname.lastname@example.org .