July 21, 2016 – 6:00 pm Update Water Service is now restored to The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estates

As of 6:00 pm, the main water line has been put back into service with all  the new water valves installed.  The Utility crews are flushing the water lines via fire hydrants in each section until background chlorine levels reach normal levels and we know any water has been replaced with fresh system water.

The water connections to the Sun Peaks Alpine Racers Cabin and the existing Sun Peaks Health Clinic remain disconnected until tomorrow, Friday, July 22, 2016.

Please note, that now water service is restored, a Precautionary Boil Water Advisory remains in effect until such time (early next week) that water samples taken do not have any coliforms (indicator organism for bacteria) are present.

The consumption of water should not be considered safe and may constitute a health hazard to the affected customers.   Until the water quality tests prove that the water is again safe to drink, Sun Peaks Utilities is advising residents to only use disinfected tap water or bottled water for drinking & cooking purposes.

Acceptable disinfection methods you can use are:

  • Boil your water at a rapid boil for at least two minutes,
  • Or add 2 drops of fresh unscented household bleach per litre of water (approximately 9 drops per gallon) to a clean, covered container and let stand for at least 20 minutes before use,
  • Or add 4 drops of fresh unscented household bleach per litre of cloudy water (approximately 16 drops per gallon), mix thoroughly, and allow to stand for 30 minutes before using,
  • A chlorine-like taste and odour will result from this purification procedure and is an indication that adequate disinfection has taken place.   You may wish to add a drop of lemon juice to a glass of water just prior to consuming it to eliminate the chlorine smell.   Heating the water to a rolling boil will also help to eliminate any chlorine smells.
  • You may also wish to use an alternative supply of water or commercially bottled water
  • Failure to follow this advisory could potentially result in stomach or intestinal illness.

Please note that this Precausionary Boil Water Order will remain in effect until further notice.

The only properties impacted by this Precautionary Boil Water Advisory is The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estates as well as the existing Sun Peaks Health Clinic and the Sun Peaks Alpine Racers Cabin. No other properties at Sun Peaks should be impacted.

If you have any questions, please contact the Utilities’ offices at 250-578-5490 (press 1) or after hours contact the Utilities’ emergency number at 250-319-0629.

July 21, 2016 – 12:00 pm Update regarding interruption of water service to The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estates

As of 12:00 pm, the main water line has been cut and the new water valves are installed (see before and after photos). The water connection to the Sun

Before Valve Installation

Before Valve Installation

Peaks Alpine Racers Cabin and the existing Sun Peaks Health Clinic are now disconnected.   The last valve that will provide water to the Racers’ Cabin and the existing Sun Peaks Health Clinic are currently being installed.

The contract expects the concrete thrust blocks to start to be poured around 1 pm. Once these pipe restrains are firmed up enough, the water will be turned on and pipes and connections checked for any leaks.

Assuming that there are no leaks, water service will be restored to The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estate. Utility crews will be flushing the water lines to make sure that there is no debris in the water and that the existing water in the lines will be replaced with fresh water.

Please note, that once water service is restored, then a Precautionary Boil Water Advisory will be issued and will remain in effect until such time (early next week) that water samples taken do not have any coliforms (indicator organism for bacteria) are present.   The only properties impacted by this Precautionary Boil Water Advisory is The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estates as well as the existing Sun Peaks Health Clinic and the Sun Peaks Alpine Racers Cabin.  No other properties at Sun Peaks should be impacted.

If you have any questions, please contact the Utilities’ offices at 250-578-5490 (press 1) or after hours contact the Utilities’ emergency number at 250-319-0629.

After Valve Installation

After Valve Installation

Thank you for your understanding during this work.

Sincerely,

Sun Peaks Utilities Co., Ltd.

 

July 21, 2016 – 8:00 am Update regarding interruption of water service to Sun Peaks Road’ multi-family properties and Sun Burst Estates

Heath Centre Water Tie In – Starting at 8:00 am this morning, Sun Peaks Utilities will be closing valves that will interrupt water service to The Peaks, Sun Mountain Villa’s, Alpine Greens and Sunburst Estates. No other properties should be impacted.

This work is need to tie in the new water main that will provide service to the new Sun Peaks Health Clinic. The work involves cutting the main water to install a new valve and connection and two other valves that now provide water to the Alpine Racers Cabin and a future extension to the Cul-de-Sac on Sunburst.

The tentative schedule for the works is as follows:

  • Deploy a water tanker truck to feed the highest hydrant on Sunburst to provide limited water service to the impacted properties
  • Disconnect water service to the impacted properties
  • Run Fairways water main service from the Fairways Water Treatment Plant and release excess pressure at the hydrant at the corner of Fairways Drive and Creekside Way (you may see water flowing from the pressure relief valve attached to the hydrant from time to time)
  • Cut and drain the main water line running through Bento’s
  • Install 3 water valves
  • Chlorine the water valves and pipes
  • Pour 3 cement thrust blocks to stop future movement of the pipes
  • Once the thrust blocks are set up, refill the main water line and check for any leaks
  • Assuming that there are no leaks, full water service will be restored to the impacted properties.
  • Once water service is restored, the impacted properties will be on a precautionary boil water advisory until test results taken from samples prove negative for coliforms (an indicatory organism).   It is expected that it will be early next week (week of July 26th) that the Utility will be able to lift this boil water advisory.

If you have any questions, please contact the Utilities’ offices at 250-578-5490 (press 1) or after hours contact the Utilities’ emergency number at 250-319-0629.

Thank you for your understanding during this infrastructure work..

July 8, 2016 – Sun Peaks Utilities receives approval to decrease Gas Commodity rate

The BC Utilities Commission approved Sun Peaks Utilities’ application to reduce the Gas Commodity Cost from $11.6250 to $9.6750 per gigajoule effective August 1, 2016. A copy of the Order is available for viewing on the Utilities’ website at www.sunpeaksutilities.com and then clicking on the ‘Gas’ Tab and then on the ‘Gas Tariff and Rate Applications / Decisions’ Tab

June 30, 2016 – Sun Peaks Utilities granted Interim approval for an increase to the Gas Delivery Rate

On June 30, 3016, the BC Utilities Commission granted Sun Peaks Utilities an Interim and Refundable approval to increase the Gas Delivery Rate of $0.3300 per gigajoule of propane used under their Order G-102-16. The average annual impact of this rate change is 1.3% for small residential properties and 2.2% for small and large commercial customers. This Interim and Refundable Rate will be effective on August 1, 2016.

As part of the application process, the BC Utilities Commission has set out a Regulatory Timetable for the formal review of Sun Peaks Utilities’ Application.

Any interveners who wish to participate in the regulatory proceedings are to register with the Commission by completing a Request to Intervene Form, available on the Commission’s website at http://www.bcuc.com/Registration-Inervener-1.aspx by Friday, July 15, 2016.

The full Regulatory Timetable for this Rate Application is as follows:
Action …………………………………………………………………………. Date (2016)
Intervener Registration ………………………………………………………. Friday, July 15
Commission Information Request No. 1 …………………………………… Wednesday, July 20
Intervener Information Request No. 1 ……………………………………… Friday, July 22
Sun Peaks Utilities Co., Ltd. Responses to Commission and Intervener Information Requests ………………………………………………………………………………….. Friday, July 29, 2016

To review the documents submitted to the Utilities Commission, click on the ‘Gas’ Tab and then on the ‘Gas Tariff and Rates’ Tab and then click on the appropriate hyperlink displayed.

Sun Peaks Utilities applies to the BCUC for Gas Rate Changes

GAS COMMODITY & DELIVERY RATE CHANGE APPLICATIONS – Effective August 1, 2016

Two factors have combined to allow us to request an overall decrease in the price of delivered gas. Over the last year, the cost of propane has stabilized. We continue to see lower than expected market prices therefore SPUCL will be applying to the BC Utilities Commission (BCUC) for a Commodity rate decrease of $1.9500 per gigajoule. At the same time general operation costs, including the FortisBC’s Facility Storage Charges, have increased so we will apply to the BCUC for an increase in the Gas Delivery Charge of $0.3300 per gigajoule.

These two applications will have an overall combined decrease of $1.6200 per gigajoule. This is a decrease of 11.5% from current rates. Copies of both applications will be available on our website under the Gas Tab and then click on the ‘Gas’ Tab and then the ‘Gas Tariff and Rates‘ Tab.

An overview is shown in the June 2016 Newsletter mailed to all customers on June 14, 2016.   If you have specific questions regarding this application, please contact the Utilities’ offices at 250-578-5490 (press 1) or email us at info@sunpeaksutilities.com.

2015 Annual Water Quality Report filed with the Interior Health Authority

Annual Water Quality Report – filed with IHA

The Utilities’ Annual Report on the Water System at Sun Peaks as required under the Water Purveyor’s Permit has now been filed with the Interior Health Authority. A copy is available for your review under the ‘Water’ tab and filed under the ‘Annual Reports’ tab and scroll down to ‘2015 Annual Water Quality Report’.

Please let us know if you have any questions or concerns regarding this report or any other part of the operations of the Utility, please contact the Utilities’ offices at 250-578-5490 (press 1) or email us at info@sunpeaksutilities.com.

2015 Annual Report under the Municipal Wastewater Regulations filed with MoE

The Utilities’ Annual Report on the Wastewater Treatment Operations at Sun Peaks as required under the Province of BC’s Municipal Wastewater Regulations has now been filed with the Ministry of the Environment. A copy is available under the Wastewater Tab and filed under the Annual Reports Sub-Tab for your review.

Please let us know if you have any questions or concerns regarding this report or any other part of the operations of the Utility, please email us at info@sunpeaksutilities.com or contact us at the office at 250-578-5490.

Welcome To Sun Peaks Utilities

Please check the community announcements below for important updates on your essential services.

Winter Safety Reminder: The winter season is in full swing and we would like to remind you and your guests to keep Gas Winter Safety in mindSnow and Ice build-up can keep your gas meter set from working properly, so remember to keep your meter free of both.  Please ensure that snow is not shoveled or piled on the meter sets when clearing decks, walkways and driveways.

Why is it so important to keep your meter clear? – Accumulated snow places stress on your meter piping – damage to the piping can cause a gas leak. Blocked vents in your Gas Meter Set may result in abnormal pressure, affect appliance operation, and interrupt service. A cover such as a single full sheet of plywood placed at a 45o angle over the meter set can deflect snow and ice while still allowing access to the meter.  This simple precaution may prevent a hazardous situation.

Keeping your meter clear permits easy access and enables quick and accurate readings.  Knowing that we read meters the last week of each month will make it easy for you to plan to double check and clear any obstructions.  We appreciate your help to keep the route to the meter set clear and safe for our meter readers.

If you are not sure on how to safely clear your meter, please contact the Utility at 250-578-5490 or 250-319-0629 and we would be pleased to advise you at no charge.  If necessary, Sun Peaks Utilities will clear meters of ice, snow or other materials.  The Gas Tariff’s Terms and Conditions do allow a charge for this work to be added to your monthly Utility bill.  The charge for the first time this work is required during a one-year period is $50 and each additional time is $100.

Remember that gas is a safe commodity if treated properly.  If you do smell gas (rotten egg smell) in your home, please leave and call 250-319-0629 or 9-1-1 as soon as it is safe to do so.

Fire Hydrant Reminder – In the winter, the Utility arranges to have snow cleared around hydrants.  The Utility also requests that you do not fill in this cleared area with snow moved from your driveway or other areas on your property.   A one meter clearance around the hydrant allows firefighters the room they need to work.

Please note you may not park within 6 meters of a fire hydrant under the Sun Peaks Mountain Resort Municipality, Bylaw 0009, Section 3 (1) which states a person must not park any vehicle (a.) within six (6) m of a fire hydrant, measured from a point in the curb (or where there is not curb, the edge of the roadway) which is closest to the fire hydrant.

If you have any questions or concerns about a fire hydrant located near your property, please contact the Utility at 250-578-5490 (press 1) or the Sun Peaks Fire Department at 250-578-8985.


Sun Peaks Utilities Co. provides water, sewer and gas service to the community of Sun Peaks Resort, B.C. The resort covers an approximate 200 hectare area 45 minutes drive north of Kamloops, east of Barrier and west of Chase.

The Utility services a population base of up to 10,000 residents and visitors. The Water and Gas Utilities’ rates are regulated by the Comptroller of Water Rights and the BC Utilities Commission respectively. While the Wastewater (sewer) Utility’s rates are not regulated, the Utility follows the same rules as the Water Utility’s regulator.

For more information on the specific utility, please click on the appropriate headings shown to the left of this screen or contact the office at 250-578-5490 or contactinfo@sunpeaksutilities.com

Important Reference Documents

Emergency Supplies Checklist

Sun Peaks Emergency & General Contact Numbers

Sun Peaks Developers Package
(Good for builders, developers & Homeowners)

Wiring Your New Home Guide

What can I pour down the drain at home?

Carbon Monoxide Awarenewss

British Columbia Carbon Tax

Disclaimer – This information is provided as a public service by Sun Peaks Utilities Co., 1280 Alpine Road, Sun Peaks, BC V0E 5N0, CANADA.  This website and all of the information it contains are provided “as is” without warranty of any kind, whether express or implied. All implied warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby expressly disclaimed.

Limitation of Liabilities – Under no circumstances will Sun Peaks Utilities Co. be liable to any person or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this website or any other website to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Sun Peaks Utilities Co. has been specifically advised of the possibility of such damages.